Analysis of the Success of Total Quality Management in Improving the Quality of Early Childhood Educational Institutions

Integrated quality management (TQM) is a philosophy and methodology that helps institutions manage change and respond to external factors. This study aims to analyse the successful implementation of TQM in improving the quality of early childhood education institutions, especially at Cendekia Indramayu Kindergarten. The approach is descriptive qualitative, with data collection through interviews, observations, and documentation studies. Seven purposively selected informants provided the information needed in this study. The data obtained was analysed using credibility, transferability, dependability, and confirmability test techniques to ensure validity. The results show that quality improvement strategies are carried out through empowering human resources, improving services, involving parents, and increasing cooperation with the community and related institutions. Analysis of these factors using a SWOT diagram shows a difference in strengths and weaknesses of 7.45 (x-axis) and opportunities and threats of 1.00 (y-axis). Implementing TQM at this institution has led to more systematic and holistic management. This improves the quality of learning and builds the institution's reputation through human resources that can adapt to change, innovate, and maintain high-quality standards in the long term.